Tuesday, March 29, 2011

All Inclusive Cruising

Back in the day most cruise lines offered amenities on board at no charge much like the airlines offered free meals.  In today’s world that just doesn’t happen.  On my last cruise my wife and I averaged well over a hundred dollars a day on those amenities, and some days much more.
After doing a little math and comparing fares with cruise lines that offer all-inclusive cruising, considered luxury category, you would be surprised how close they are in price when you crank in the onboard expenses.  For those of you that are not familiar with all-inclusive cruising, it includes your adult beverages i.e. fine wines, premium spirits, soft drinks, and all your gratuities.  Some luxury lines even throw in shore excursions.  Something to think about for your next cruise, and remember I am available to help you make those decisions!

Cruising with Herm

Tuesday, March 15, 2011

VALUE ADDED EXPERIENCE

Today I would like to address the value I offer over the booking sites available on the internet.

One business practice that I follow is the 3R’S that you won’t find online!
  • RESPOND—You can be sure that I will be in contact with you from your first request.  I will get the necessary information from you so I can supply you with the information you have requested.  I will offer my expertise and suggestions on whatever vacation, cruise or destination you have selected.
  • RESEARCH---Before responding back with pricing you can guarantee I have researched the products available, destination and pricing, and will be able to offer best value for your request.
  • RELIABILITY---I am not confined to set hours of operation and generally work when there is work to be done 24/7.  I will respond to your request as quick as possible and you can be sure that any information given to me is safe.

In today’s environment with the online tools we all have available, I’m confident that you have done some research as well.  I hope my expertise will stand out, and you feel comfortable working with Cruising with Herm.

Cruising with Herm    

Monday, March 7, 2011

Profile For a typical Cruising with Herm Customer

I want to address the profile of a typical Cruising with Herm customer in today’s blog.  I am very fortunate to have the customer base that I do.  Maybe it is because of my age (not sure), but I couldn’t ask for a better group of folks to be associated with.

My typical customer is between 45 and 65 years of age, they are either retired or getting close and they have a good income. They generally know what market they want, or at least have a good idea, and know the experience they are looking for.  Most seek some adventure and sightseeing, but enjoy the relaxation and pampering experience that cruises offer.  They are clearly tech savvy and know how to shop online.  That is why it is important to be affiliated with Expedia CruiseShipCenters and the competitive pricing they offer.

Thank you to all of you,

Cruising with Herm